DonateZap is an iPad app that transforms Apple devices into secure donation kiosks for nonprofits. It accepts tap-to-pay donations via credit cards, Apple Pay, and Google Pay with no commission fees beyond payment processing.

DonateZap has no monthly fees, no setup fees, and no subscription costs. The only charges are a 1% platform fee per transaction plus Stripe's payment processing fee (2.2% + $0.30 for registered nonprofits, 2.9% + $0.30 for standard organizations).

How much does it cost?

DonateZap has a simple pricing model: We charge a 1.0% platform fee, plus Stripe's standard processing fees (2.9% + 30¢ per transaction in USD, or 2.2% + 30¢ for nonprofits). Donors have the option to cover all fees, which most choose to do. All fees are clearly displayed during the donation process.

How do payments get processed?

DonateZap uses Stripe, a PCI Level 1 certified payment processor, to securely handle all transactions. Your organization will need to connect a Stripe account during setup. Donations are processed directly to your Stripe account and then transferred to your bank account on a schedule you choose.

What devices are supported?

DonateZap is currently available for iPad and iPhone (iOS 14 and above). The interface is optimized for both tablet kiosk mode and handheld use by volunteers.

Can I customize the donation screen?

Yes! You can fully brand your donation screen with your organization's logo, color theme, custom donation amounts, descriptions, and personalized thank-you messages.

Is my donors' payment information secure?

Absolutely. DonateZap never stores credit card information on our servers or your device. All payment data is securely encrypted and transmitted directly to Stripe using end-to-end encryption. We maintain PCI DSS compliance and use industry-leading security practices.

How quickly will my organization receive funds?

Funds are available in your Stripe account immediately after donation. Standard Stripe payout timing is 2 business days for US accounts, but this can vary based on your location and account settings. You can adjust your payout schedule in your Stripe dashboard.

What payment methods do you accept?

DonateZap supports all major credit/debit cards (Visa, MasterCard, American Express, Discover), Apple Pay, and Google Pay for contactless payments. The app guides donors through their preferred payment method seamlessly.

Can donors get receipts for their donations?

Yes! DonateZap automatically generates and emails digital receipts to donors who provide their email address. Receipts include all the information needed for tax purposes, including your organization's name and the donation amount and date.

DonateZap

Contact Us

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Contact Information

Email Us

info@donatezap.com

For general inquiries and support

Call Us

+1 (713) 325-1368

Monday to Friday, 9am to 5pm PT

Office Address

1501 Berryessa Rd
San Jose, CA 95133
United States

Business Hours

Monday-Friday: 9:00 AM - 5:00 PM PT
Saturday-Sunday: Closed

Support tickets are monitored 24/7