DonateZap.Understand how DonateZap and Stripe fit together, what your team controls, and where to turn with a question.
Chooses a gift
and payment method
Presents the cause
and guides the donation
Processes the payment
and manages payouts
Clear responsibilities help your organization ask the right questions before its first event.
DonateZap uses Stripe for payments. The iOS app uses Stripe Terminal for card collection. Stripe handles payment processing, and your connected account receives the payment activity. Review Stripe’s security documentation for the processor’s controls.
Stripe security documentationSign in with your own account, protect your credentials, and keep administrator details up to date. Organization access is checked by the backend; payment confirmation comes from Stripe’s payment events.
Understand what information is used for donations and receipts, how it is retained, and how a donor can contact you with a request.
Read the privacy policyContact the DonateZap team for the appropriate reporting channel.