DonateZap is an iPad app that transforms Apple devices into secure donation kiosks for nonprofits. It accepts tap-to-pay donations via credit cards, Apple Pay, and Google Pay with no commission fees beyond payment processing.

DonateZap has no monthly fees, no setup fees, and no subscription costs. The only charges are a 1% platform fee per transaction plus Stripe's payment processing fee (2.2% + $0.30 for registered nonprofits, 2.9% + $0.30 for standard organizations).

How much does it cost?

DonateZap has a simple pricing model: We charge a 1.0% platform fee, plus Stripe's standard processing fees (2.9% + 30¢ per transaction in USD, or 2.2% + 30¢ for nonprofits). Donors have the option to cover all fees, which most choose to do. All fees are clearly displayed during the donation process.

How do payments get processed?

DonateZap uses Stripe, a PCI Level 1 certified payment processor, to securely handle all transactions. Your organization will need to connect a Stripe account during setup. Donations are processed directly to your Stripe account and then transferred to your bank account on a schedule you choose.

What devices are supported?

DonateZap is currently available for iPad and iPhone (iOS 14 and above). The interface is optimized for both tablet kiosk mode and handheld use by volunteers.

Can I customize the donation screen?

Yes! You can fully brand your donation screen with your organization's logo, color theme, custom donation amounts, descriptions, and personalized thank-you messages.

Is my donors' payment information secure?

Absolutely. DonateZap never stores credit card information on our servers or your device. All payment data is securely encrypted and transmitted directly to Stripe using end-to-end encryption. We maintain PCI DSS compliance and use industry-leading security practices.

How quickly will my organization receive funds?

Funds are available in your Stripe account immediately after donation. Standard Stripe payout timing is 2 business days for US accounts, but this can vary based on your location and account settings. You can adjust your payout schedule in your Stripe dashboard.

What payment methods do you accept?

DonateZap supports all major credit/debit cards (Visa, MasterCard, American Express, Discover), Apple Pay, and Google Pay for contactless payments. The app guides donors through their preferred payment method seamlessly.

Can donors get receipts for their donations?

Yes! DonateZap automatically generates and emails digital receipts to donors who provide their email address. Receipts include all the information needed for tax purposes, including your organization's name and the donation amount and date.

DonateZap Security

Last Updated: February 2, 2026

Our Security Commitment

Secure by Design

At DonateZap, security is built into everything we do. We implement industry-leading security measures to protect your organization's and donors' sensitive information.

Payment Security

PCI DSS Compliance

DonateZap partners with Stripe, a PCI Service Provider Level 1 certified payment processor — the highest level of certification in the payments industry.

Sensitive payment data never touches our servers
All payment information is encrypted using industry-standard TLS
Tokenization of payment methods for secure recurring donations
Fraud detection and prevention systems
Real-time transaction monitoring

Data Protection

How We Safeguard Your Data

Encryption: All sensitive data is encrypted both in transit and at rest
Secure Infrastructure: Our platform is hosted with multiple security layers
Access Controls: Strict role-based access controls
Regular Backups: Automated, encrypted backups
Monitoring: 24/7 security monitoring

Account Security

We provide multiple features to help you secure your DonateZap account:

Two-Factor Authentication (2FA): Add an extra layer of security
Strong Password Requirements: Enforcing complex passwords
Session Management: Automatic session timeouts
Account Activity Logs: Track login attempts and account changes
IP Restrictions: Optional feature to limit login access

Security Certifications

Industry Standards

SOC 2 Type II compliance (via our infrastructure providers)
GDPR compliance for European data subjects
CCPA compliance for California residents
Regular penetration testing
Vulnerability scanning and remediation

Security Testing

We continuously test and improve our security measures through:

Regular penetration testing by independent security experts
Automated vulnerability scanning
Code security reviews
Security incident response drills

Reporting Security Concerns

Responsible Disclosure

If you believe you've discovered a security vulnerability in our platform, please report it to us immediately at security@thedonation.io.

Provide enough information to reproduce the issue
Allow us reasonable time to address the vulnerability before public disclosure
Avoid privacy violations, destruction of data, or interruption of services

Contact Our Security Team

For security-related questions or concerns, please contact:

Email: security@thedonation.io
General Support: info@donatezap.com
Phone: +1 (713) 325-1368