DonateZap is an iPad app that transforms Apple devices into secure donation kiosks for nonprofits. It accepts tap-to-pay donations via credit cards, Apple Pay, and Google Pay with no commission fees beyond payment processing.

DonateZap has no monthly fees, no setup fees, and no subscription costs. The only charges are a 1% platform fee per transaction plus Stripe's payment processing fee (2.2% + $0.30 for registered nonprofits, 2.9% + $0.30 for standard organizations).

How much does it cost?

DonateZap has a simple pricing model: We charge a 1.0% platform fee, plus Stripe's standard processing fees (2.9% + 30¢ per transaction in USD, or 2.2% + 30¢ for nonprofits). Donors have the option to cover all fees, which most choose to do. All fees are clearly displayed during the donation process.

How do payments get processed?

DonateZap uses Stripe, a PCI Level 1 certified payment processor, to securely handle all transactions. Your organization will need to connect a Stripe account during setup. Donations are processed directly to your Stripe account and then transferred to your bank account on a schedule you choose.

What devices are supported?

DonateZap is currently available for iPad and iPhone (iOS 14 and above). The interface is optimized for both tablet kiosk mode and handheld use by volunteers.

Can I customize the donation screen?

Yes! You can fully brand your donation screen with your organization's logo, color theme, custom donation amounts, descriptions, and personalized thank-you messages.

Is my donors' payment information secure?

Absolutely. DonateZap never stores credit card information on our servers or your device. All payment data is securely encrypted and transmitted directly to Stripe using end-to-end encryption. We maintain PCI DSS compliance and use industry-leading security practices.

How quickly will my organization receive funds?

Funds are available in your Stripe account immediately after donation. Standard Stripe payout timing is 2 business days for US accounts, but this can vary based on your location and account settings. You can adjust your payout schedule in your Stripe dashboard.

What payment methods do you accept?

DonateZap supports all major credit/debit cards (Visa, MasterCard, American Express, Discover), Apple Pay, and Google Pay for contactless payments. The app guides donors through their preferred payment method seamlessly.

Can donors get receipts for their donations?

Yes! DonateZap automatically generates and emails digital receipts to donors who provide their email address. Receipts include all the information needed for tax purposes, including your organization's name and the donation amount and date.

DonateZap Privacy Policy

Last Updated: February 2, 2026

1. Introduction

Our Commitment to Your Privacy

At DonateZap, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our donation processing platform.

2. Information We Collect

Categories of Information

We follow a data minimization approach, collecting only what's absolutely necessary:

Essential Nonprofit Information: Legal name, EIN, and contact email
Payment Processing Details: Banking information handled securely through Stripe
Donor Transaction Data: Only information needed for donations and tax receipts
Basic Security Data: Limited technical information for platform security

3. How We Use Your Information

We use your information only for specific, essential purposes:

Core Service Delivery: Processing donations and facilitating payouts
Legal Compliance: Generating tax receipts and maintaining required records
Account Management: Providing basic account functionality and support
Security: Protecting against fraudulent transactions

4. Disclosure of Your Information

We may disclose your personal information in the following circumstances:

Service Providers: Trusted third parties who assist us in operating our platform
Legal Requirements: When required by law or in response to valid requests
Business Transfers: In the event of a merger, acquisition, or sale
With Your Consent: For any other purpose with your consent

5. Data Security

How We Protect Your Data

Using industry-standard encryption to protect data in transit and at rest
Regular security assessments and penetration testing
Access controls and authentication requirements for our systems
Physical and environmental safeguards for our infrastructure

6. Third-Party Payment Processing

DonateZap uses Stripe for payment processing. Your payment information is collected and processed directly by Stripe. Please review Stripe's Privacy Policy.

7. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information:

The right to access the personal information we have about you
The right to request correction of inaccurate information
The right to request deletion of your information
The right to restrict or object to processing of your information
The right to data portability

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. For tax and accounting purposes, we typically retain donation records for a minimum of seven years.

9. Children's Privacy

DonateZap is not intended for use by children under 16 years of age. We do not knowingly collect personal information from children under 16.

10. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. We take appropriate measures to ensure adequate protection.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our website.

12. Contact Information

If you have questions regarding this Privacy Policy, please contact us at: info@donatezap.com