DonateZap1. Introduction
Welcome to DonateZap. These Terms of Service ("Terms") govern your use of the DonateZap platform, website, and services. By accessing or using DonateZap, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our services.
2. Platform Services Description
DonateZap Platform Services
DonateZap provides a donation processing platform that enables nonprofit organizations ("Connected Accounts") to accept contactless and card-based donations through iOS devices. Our services include processing payments, managing donation campaigns, generating receipts, and facilitating payouts to Connected Accounts.
3. User Authorization for Payment Processing
Authorization to Act on Your Behalf
By using DonateZap, you expressly authorize DonateZap to act on your behalf to process payments, issue refunds, handle payouts, manage disputes, and perform other payment-related activities for donations made to your organization. This includes creating and managing a Stripe Connected Account on your behalf.
- Create and manage a Stripe Connected Account in your organization's name
- Process donations and payment transactions on your behalf
- Issue refunds to donors when requested and approved
- Handle payment disputes and chargeback processes
- Facilitate payouts to your designated bank account
- Access transaction data necessary to provide our services
- Update your payment account information when needed
4. Stripe Services Agreement
Stripe Payment Processing
DonateZap uses Stripe to process payments. By using our services, you agree to be bound by the Stripe Connected Account Agreement, which is incorporated into these Terms.
5. Platform Fees
Fee Disclosure
- Platform Fee: 1.0% of each donation processed
- Stripe Processing Fees: 2.9% + $0.30 per donation (standard Stripe rate)
- Stripe Nonprofit Rate: 2.2% + $0.30 per donation (for verified 501(c)(3) organizations)
6. Account Registration and Eligibility
To use DonateZap, you must register an account and provide accurate information. You must be at least 18 years old and authorized to act on behalf of the nonprofit organization you represent.
7. Account Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
8. Acceptable Use Policy
You agree not to use DonateZap for any unlawful or prohibited purpose. You may not use DonateZap to solicit or collect funds for any activities that violate applicable laws or our policies.
9. Intellectual Property
All content, features, and functionality on DonateZap are owned by DonateZap and are protected by copyright, trademark, and other intellectual property laws.
10. Termination
DonateZap may terminate or suspend your account and access to the service immediately, without prior notice or liability, for any reason whatsoever, including if you breach the Terms.
11. Limitation of Liability
In no event shall DonateZap be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or use of the service.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California.
13. Changes to Terms
DonateZap reserves the right to modify or replace these Terms at any time. We will provide at least 30 days' notice prior to any material changes taking effect.
14. Contact Information
If you have any questions about these Terms, please contact us at info@donatezap.com.